Price & Plan
Standard On-Site Computer Repair
$69/Hour
Professional and affordable on-site computer repair that comes to you. An A+ certified technician will diagnose and solve your PC problems fast.
Emergency On-Site Computer Repair
$99/Hour
After hours and rapid response on-site computer repair. You are bumped to the front of the line so we can take care of your computer issues in an emergency.
Monthly Contract On-Site Specialist
$599.99/Month
Most small businesses don’t need an I.T. specialist on-site all the time. With our monthly contracts we are your computer support professionals.
What On-Site Services do you offer?
- Wireless/Wired printer installations
- New Computer Setup
- Diagnosing and troubleshooting laptops and desktops
- Blue Screen of Death Diagnosis
- Laptop Repair
- Wi-fi Issues and Problems
- General Diagnostics and Troubleshooting
Wireless/Wired Printer Installation
On-site printer installation involves setting up a printer directly at the customer’s location, ensuring proper integration with their existing computer systems and network. This service includes unpacking the printer, connecting it to the appropriate devices (such as computers or servers), configuring drivers, and setting up network or wireless connectivity if applicable. The technician ensures that the printer is aligned with the user’s specific requirements, whether for home, office, or enterprise environments. Additionally, they perform test prints to verify that everything is functioning correctly, troubleshoot any immediate issues, and provide guidance on regular printer maintenance and troubleshooting. This hands-on installation ensures minimal disruption and guarantees that the printer is fully operational and optimized for the user’s needs.
New Computer Setup
On-site new computer setup involves the professional installation and configuration of a new computer system at the user’s location, ensuring seamless integration with existing hardware, software, and networks. The service typically includes unpacking the computer, physically setting it up, and connecting peripherals such as monitors, keyboards, printers, and external storage devices. The technician installs and updates necessary drivers configures the operating system and ensures the computer is connected to the internet or local network securely. They also handle the transfer of data from old devices, software installation, antivirus setup, and settings optimization for the user’s specific requirements. This personalized, hands-on setup ensures the new system is ready for immediate use and tailored to the client’s productivity needs, with minimal downtime or disruption.
Diagnosing and Troubleshooting Laptops and Desktops
On-site diagnosing and troubleshooting laptops and desktops involves a skilled technician visiting the user’s location to identify and resolve computer performance issues. This process begins with a comprehensive assessment of both hardware and software components to pinpoint the root cause of the problem, which could range from malfunctioning components, overheating, and connectivity issues to software errors, system crashes, or viruses. The technician performs various tests, including running diagnostics tools, checking for faulty parts like RAM, hard drives, or power supplies, and verifying system configurations. They address issues such as system slowdowns, boot failures, or hardware malfunctions. After identifying the problem, the technician performs necessary repairs or adjustments, which may involve replacing parts, reinstalling software, or optimizing system settings. On-site service ensures minimal downtime and immediate resolution, allowing the user to resume work without needing to transport their devices to a service center.
Blue Screen of Death Diagnosing/Troubleshooting
Blue Screen of Death (BSOD) diagnosis is a critical process that involves identifying the underlying causes of the sudden system crashes in Windows-based computers, resulting in a blue screen with an error message. The BSOD typically indicates serious system-level issues, such as hardware failures, driver conflicts, corrupted system files, or software malfunctions. During the diagnosis, a technician examines the error code and crash dump files generated during the BSOD event to pinpoint the exact issue. Common causes may include faulty RAM, hard drive failures, incompatible or outdated drivers, overheating, or malware infections. The technician then uses specialized tools to test hardware components, update or roll back drivers, and repair or reinstall corrupted software. The diagnosis aims to resolve the system instability, preventing further crashes and ensuring smooth and reliable computer performance.
Laptop Repair
Laptop repair involves diagnosing and fixing a wide range of hardware and software issues that can affect the performance or functionality of a laptop. This process may include replacing damaged components such as screens, keyboards, batteries, and power jacks or repairing more intricate internal components like motherboards, RAM, and hard drives. Technicians also troubleshoot software problems, including operating system errors, virus infections, and driver issues. Often, repairs require precise skills, such as soldering to fix broken connections or replacing integrated circuits. In addition to addressing specific problems, laptop repair services may include optimizing system performance by cleaning internal components to prevent overheating, upgrading storage, and improving overall system efficiency. The goal is to restore the laptop to full functionality, ensuring it runs smoothly and reliably for the user.
Wireless Setup and Repair
Wi-Fi issues and problems can stem from various sources, leading to slow connections, dropped signals, or complete network outages. Common causes include interference from other devices, outdated or malfunctioning routers, incorrect network settings, or physical obstructions that weaken the signal strength. Problems can also arise due to network congestion, particularly in crowded areas where multiple devices compete for bandwidth or from poorly positioned routers. Additionally, outdated firmware or driver software on connected devices can cause compatibility issues, resulting in inconsistent performance. Diagnosing Wi-Fi issues involves testing signal strength, checking the router and modem for faults, adjusting channel frequencies to avoid interference, and ensuring devices are configured correctly. Once the root cause is identified, solutions may include repositioning the router, upgrading hardware, changing network settings, or installing range extenders to improve coverage and reliability.
General Diagnostics and Troubleshooting
General diagnostics and troubleshooting involve a systematic approach to identifying and resolving system issues, whether computer, electronic device, or network. This process begins with gathering information about the symptoms, such as system errors, slow performance, or unexpected behavior, followed by running diagnostic tests to isolate the problem. Hardware issues may be identified through physical inspections or the use of diagnostic tools to check components like hard drives, RAM, or processors. Software problems may involve examining system logs, verifying software settings, and testing for compatibility issues or corrupt files. Once the issue is identified, troubleshooting techniques such as resetting system configurations, updating drivers, or replacing faulty components are applied to resolve the problem. The goal of general diagnostics and troubleshooting is to restore the system to optimal working condition by addressing both immediate issues and potential underlying causes, ensuring long-term stability and performance.
Let us handle your on-site computer problems today. Call or email us to book an appointment time.
